Hardware & Technology

Phone systems used to take effort and a pretty penny to set up. You had to rely on existing lines to connect your main server which then connected the phones to your system.

It’s safe to say that existing customers are what keep your business going. Sure, new customers are always the motivation but the end game is to achieve customer loyalty so that you can count on them for word-of-mouth to gain new customers and create long-term relationships. 

A cloud-based phone service, also known as a virtual phone service, can do more for your business’s reputation than you think. With a cloud-based phone service, features have been created to anticipate your communication needs and work with you to improve the way you communicate with customers and colleagues.

Whether you accept it or not, voicemail is becoming less popular. As younger generations become significant consumers, business owners, and fill higher-level positions, it’s time to rethink how we look at voicemail. Luckily, voicemail to email can close the increasing communication gap between generations.

A PBX phone system is known as a technology that allows you to make and receive calls. That, of course, is just the tip of the iceberg. Once you start learning the capabilities of your PBX phone system, you’ll see that you can customize your communications strategy to get the most value from your PBX phone system. These tips and tricks can work for any company, big or small.

Running a business means you’re pressed for time. You find ways to squeeze every minute out of your day to get the most output but sometimes, there just aren’t enough hours in the day! Small businesses are in the particular position of having to manage their time to be as efficient as possible. 

As more and more professionals turn to cloud-based business phone systems and using modern devices to communicate, analog phones and older models are becoming obsolete. There’s nothing wrong with change, but if you don’t know how to properly dispose of your old equipment, you could be doing irreversible damage to the environment and even missing out on a chance to make extra money for your business.

Traditional phone systems have made us think about phone lines and extensions as fixed entities; a phone extension is an internal number (usually four digits) that employees dial to reach one another; and if a call comes in from an outside line, they would need to dial a different number to reach someone. Adding phone numbers and connecting phone lines caused monthly phone bills to increase as businesses grew. If the company grew to multiple locations, even more phone numbers were needed and extra phone lines had to be installed. 

Entrepreneurs and small businesses are getting on board with a virtual phone service. Its mobile-friendly capabilities and business-focused features are just a few of the alluring aspects of this business communication service. Not too long ago, if you were an entrepreneur you had to rely on your personal cell phone plan and phone number to stay in touch with prospects and clients, keeping you from establishing a professional image. As a result, you most likely had to shell out a pretty penny to get on a business phone service plan with major providers just to seem like a credible business.

When thinking about ways to improve your business, several possibilities might run through your mind. If the best way to stay in contact with your customers is one of those things, look to VoIP phone service providers to bring peace of mind to your communications.